Tuggo Food Delivery

1. Acceptance of Terms

By accessing or using Tuggo Food Delivery ("Tuggo", "we", "our", or "us"), you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our platform.

2. Services Provided

Tuggo provides an online platform that allows users to:

• Browse restaurants and food items
• Place food delivery or pickup orders
• Make online payments
• Track deliveries in real time

3. User Accounts

Users may need to create an account to use certain services. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Orders and Payments

All orders placed through Tuggo are subject to restaurant availability and confirmation. Prices displayed may change without notice.

Payments can be made using approved payment methods available on the platform. Tuggo reserves the right to refuse or cancel any order at its discretion.

5. Delivery Policy

Delivery times are estimates and may vary due to traffic, weather, restaurant delays, or other unforeseen circumstances.

Tuggo is not liable for delays beyond reasonable control.

6. Cancellations and Refunds

Orders may only be canceled within the allowed cancellation period. Refund eligibility depends on the circumstances of the order and Tuggo's refund policy.

7. User Conduct

You agree not to:

• Use the platform for unlawful purposes
• Provide false information
• Abuse delivery personnel or restaurant partners
• Attempt to disrupt the platform's operations

8. Intellectual Property

All content on the Tuggo platform including logos, text, graphics, and software is owned by Tuggo or its licensors and is protected by intellectual property laws.

9. Limitation of Liability

Tuggo shall not be liable for indirect, incidental, or consequential damages arising from the use of the platform or services.

10. Privacy

Your use of Tuggo is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Modifications to Terms

Tuggo reserves the right to modify these Terms of Service at any time. Updated terms will be posted on this page with a revised effective date.

12. Termination

We may suspend or terminate your access to Tuggo if you violate these terms or engage in fraudulent or harmful activity.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in your jurisdiction.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: support@tuggo.in
Phone: +91 9815450007